Conclusion

Mondelez needs to develop and implement their strategy of continuous improvement.

     - Rotating Product
     - Maintenance of Shelf and Displays

Employee needs to part of influential feedback to supervisors.

     - Merchandisers and Sales Representatives are the end of the process map
     - Feedback is necessary to improve directions of orders and create new strategies in marketing

Company needs to migrate from functions to company wide processes.

     - Continue focusing on customer driven tactics
     - Improve responsive responsibilities of customer accommodation